Membership Agreement

Thank you for joining the HUM Studio community! We love having you

This membership agreement outlines important information about becoming a member of HUM Studio, so please ensure you read this document carefully and ask us any questions before making a decision.

CLASS BOOKINGS & CANCELLATIONS
- To reserve a space in class we recommend booking ahead of time. There is a maximum capacity for Studio classes to allow each student attention from our teachers. If you do not book ahead we cannot ensure you a space in the class.

- Cancellations can be made up to 1 hour prior to the start of your class to avoid a late cancel/absent fee. If you fail to attend or cancel within 1hr of the class you booked in Studio, you may be debited a $5 late cancel/absent fee if you are on an unlimited membership. If you booked it from a class package you will forfeit the class credit.

- It is not a problem if you are not present for a livestream class, you will be sent the recording to view for up to 3 days past the class. This will count as a use of your credit and you will not be debited a late fee.

- Please arrive at the studio/online at least 5 minutes before the class starts to ensure you have enough time to settle, and if it’s your first time at the studio then allow extra time to check in with the teacher and let them know of any injuries, etc. The studio door will be closed once the class starts to minimise disturbance to the other students, so please arrive on time to avoid missing your class.

UNLIMITED MEMBERSHIPS
- When you enter into a direct debit agreement with us your recurring payments will be secured at the said rate for the length of your membership. Your account will be debited fortnightly. Unlimited memberships activate from the date of purchase.

- You may suspend your membership for a minimum of 2 weeks and up to 2 months for unlimited monthly memberships. A minimum of one weeks written notice must be given via email. There is no fee for suspensions.

- A minimum of one weeks written notice must be given via email to HUM Studio if you wish to cancel your membership. If you wish to cancel your membership within the initial 3 month period you must pay the remaining balance for the remaining of the 3 month period.

OFFERS
- All concession card holders must show their concession card on arrival to their class to be eligible for the Concession rate.

- The intro offer is valid for 2 weeks, and can only be purchased once by each new student.

STUDIO FACILITIES
- We reserve the right to change, cancel or delete classes from our schedule at our discretion without notice.

- As a student of HUM Studio you are welcome to use the available equipment at no charge during classes. It is your responsibility to treat HUM Studio equipment and facilities with respect and care. Damage to equipment will result in a replacement fee.

- You may bring your own equipment into the Studio. All belongings must be taken with you as you leave. Any belongings left behind will be kept in lost property at the Studio for two weeks, after which time they will be given to charity. You agree that HUM Studio will not be liable for any personal items that are damaged, lost or stolen.

- Please ensure you wear comfortable and suitable clothing to classes, and do not bring glass or shoes into the Studio.

HEALTH & SAFETY
- Health and safety is a big concern for everyone and we aim to keep our community and teachers safe by keeping the studio, and in particular touch points, clean. Sanitising gel and wipes are provided.

- Please stay home if you’re unwell. The teacher has the right to refuse entry or ask you to leave if they suspect you are unwell, and we ask that you respect their decision and leave promptly and quietly. You understand that Hum Studio Dee Why is not responsible in any way if you catch Covid or any other transmissible disease at the studio, and you enter the studio at your own risk.

- Please sanitise your hands when entering the studio. You may use the studio's mats/props at your own risk but please wipe them down before and after use with sanitising wipes provided. Please bring a clean towel to place over pillows/bolsters, and use a tissue with the eye pillows.

- It is your responsibility to tell your teacher if you have any medical or physical conditions that may affect your practice. It is also your responsibility to gain permission from your doctor to participate in classes at HUM Studio if you are unsure.

- By agreeing to these terms you accept that you have no detrimental medical or physical conditions that you are not aware of that may prevent you from participating in our classes. You accept that teachers at HUM Studio are not medical practitioners and cannot provide medical advice.

- You affirm that you alone are responsible for deciding whether the class is appropriate for you, and hereby agree to irrevocably release and waive any claims that you have now or may have hereafter against HUM Studio Dee Why, the teachers and all related facilities and premises for any personal injury or negligence.

PRIVACY
- We take privacy and personal information seriously at HUM, and will always treat yours carefully. By joining HUM Studio for any classes or activities, you consent to your personal information being collected. We may from time to time, communicate with you directly to promote our products or services.

- From time to time, photos may be taken and used for marketing and promotional purposes which may include images of staff and students. We will always seek permission before taking photos in Studio. If you wish for your photo not to be taken please notify your teacher.

- If you are joining a class online, you may be included in the Zoom recording. If you do not wish to be recorded, keep your microphone and video off.

RELEASE
- You acknowledge that you have agreed to the liability waiver that was provided to you upon your initial sign up to HUM Studio.

- We reserve the right to cancel or suspend memberships or access to the Studio to any student who breeches the above terms and conditions without warning or notice.